Payment Policy for Primasopic Gourmet Foods

Effective Date: January 4, 2025

At Primasopic, we aim to provide a secure and smooth shopping experience for our customers. Our Payment Policy outlines the terms and conditions related to payments made for orders placed on our website.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: All major debit cards with the Visa or MasterCard logo
  • Other Payment Methods: Additional payment methods may be available at checkout (e.g., PayPal or other secure third-party processors, depending on what’s available in your region).

2. Order Processing and Payment Authorization

  • Order Confirmation: After you submit your order, you will receive an order confirmation email with the details of your purchase. This email serves as a receipt for your order but does not confirm payment processing.

  • Payment Authorization: When you place an order, your payment method will be authorized for the total amount of the purchase (including taxes and shipping charges). However, the funds will not be captured until the order has been processed and shipped.

  • Payment Capture: Your payment will be processed and captured when your order is dispatched for shipping. If for any reason an order is canceled before shipping, the payment will be refunded to the original payment method.

3. Pricing and Currency

  • Currency: All prices are listed in U.S. Dollars (USD).
  • Taxes: Sales tax may be applied to your order based on your shipping address and local tax laws. The applicable tax amount will be calculated and displayed during the checkout process.

4. Payment Errors or Issues

If there is an issue processing your payment (such as insufficient funds or incorrect payment details), your order will not be completed. We will notify you if there is an issue with your payment, and you will have the opportunity to correct it.

  • Order Cancellation Due to Payment Issues: If we are unable to process your payment, your order will be automatically canceled. You will be notified via email, and you will need to place a new order with valid payment information.

5. Promotional Codes and Discounts

  • Application of Discount Codes: If you have a valid promotional code or discount, you must enter it during the checkout process to apply the discount to your order. Discounts cannot be applied retroactively.
  • Limitations: Promotions and discount codes may have specific terms, such as expiration dates or product exclusions. Please refer to the details of the promotion at checkout.

6. Security and Privacy

  • Payment Security: We take payment security seriously. Our website uses secure encryption protocols (SSL) to ensure that your payment details are protected during transmission. We use trusted third-party payment processors to handle all financial transactions.

  • Privacy: For more information on how we protect your personal and payment information, please refer to our Privacy Policy, which outlines how we collect, store, and manage your data.

7. Refunds and Adjustments

  • Refunds: In the event of a refund (for returns, order cancellations, or any other reason), the refunded amount will be credited back to the original payment method. Please note that it may take several business days for the refunded amount to appear in your account, depending on your payment provider’s processing time.

  • Partial Refunds: If a partial refund is issued (e.g., for returned items), the refund will be proportional to the items returned or the portion of the order that is canceled.

8. Fraud Prevention

  • Fraud Prevention Measures: We reserve the right to refuse any order if we suspect fraudulent activity or if the payment does not pass verification checks. In such cases, we may contact you for further verification before proceeding with the order.

  • Disputed Charges: If a chargeback or dispute is filed by you with your payment provider, we reserve the right to review the situation and take appropriate action, including canceling your order or initiating a review of your account.

9. Contact Us

If you have any questions or concerns about your payment, please feel free to contact us at:

This Payment Policy ensures a smooth and secure transaction experience at Primasopic. If you need assistance or have questions regarding payments, please don’t hesitate to reach out!