Sales Policy for Primasopic Gourmet Foods

Effective Date: January 4, 2025

At Primasopic, we are committed to offering the finest selection of gourmet foods to our valued customers. Our Sales Policy outlines the terms and conditions that apply when purchasing products from our website, ensuring transparency and a positive shopping experience.

1. Product Availability

  • Stock Levels: All products are subject to availability. In the event that a product is out of stock after your order is placed, we will notify you as soon as possible. We may offer a backorder option, or if the product is no longer available, we will process a refund for the unavailable item.

  • Product Descriptions: We make every effort to ensure that the descriptions, images, and prices of products on our website are accurate. However, we reserve the right to correct any errors, including pricing or product details, at any time without prior notice.

2. Pricing

  • Price Changes: All prices listed on our website are in U.S. dollars and are subject to change without notice. We strive to keep pricing up to date, but prices may fluctuate due to market conditions, promotions, or special offers.

  • Sales Tax: Sales tax will be applied to orders where applicable, based on the shipping address. The final tax amount will be calculated at checkout.

  • Promotions and Discounts: From time to time, Primasopic may offer promotional discounts or special offers. These promotions are subject to terms and conditions, and we reserve the right to modify or end promotions at any time without notice. Discounts cannot be applied retroactively.

3. Order Confirmation and Payment

  • Order Confirmation: After placing an order on our website, you will receive an order confirmation email with details about the items you purchased. This confirmation does not constitute an acceptance of your order.

  • Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and other payment processors available on our website. Payments are processed securely.

  • Order Acceptance: Primasopic reserves the right to accept or decline any order. If we cannot process your payment or there are issues with the products ordered, we will notify you, and the order may be canceled or refunded.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and expedited delivery. Shipping costs will be calculated at checkout based on the shipping method and destination.

  • Delivery Times: Delivery times vary depending on your location and the shipping method chosen. We make every effort to ship orders promptly, but we cannot guarantee specific delivery times.

  • Shipping Restrictions: We currently ship to locations within the United States. International shipping is not available at this time.

5. Cancellations

  • Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been processed or shipped, we will be able to cancel it and issue a refund. Once the order has been shipped, we are unable to cancel it, but you may return it following our Returns Policy.

6. Customer Responsibilities

  • Accurate Information: It is your responsibility to ensure that all information provided during the order process, including shipping address and payment details, is accurate. We are not responsible for delays or issues arising from incorrect information.

  • Receiving the Order: You are responsible for receiving the delivery at the shipping address provided. If a delivery is refused or not accepted, we may charge additional fees for re-delivery or return shipping.

7. Refunds and Returns

  • Refunds: If you are not satisfied with your order, you may be eligible for a refund according to our Refund and Returns Policy. Refunds are issued based on the condition of the returned product and our inspection process.

8. Customer Service

If you have any questions or concerns about your order, our products, or our sales policies, please do not hesitate to contact us:

This Sales Policy provides a clear understanding of the terms and conditions that apply when purchasing from Primasopic. Let me know if you need further adjustments or details!